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I have implemented the minimum required functionality and am now publishing it, but when a user is not logged in and adds a product to the cart, the product is not added to the cart.
After investigating further, I have identified the following key issues:
Even when adding products to the cart while logged out, they are not reflected on the cart screen. However, the cart icon at the top right does update to show the correct count, indicating the data is being saved somewhere (whether in the database or session, I’m not sure).
Furthermore, when adding the same product to the cart while logged in, the product does appear in the cart screen, but a warning message is displayed saying “The stock for (product name) is insufficient. Please reduce the quantity in your shopping cart.” This is highly unusual, as the actual stock and order quantity are both 1 and are not being reduced in the admin panel.
If the user tries to proceed with the purchase despite the above warning, another error occurs: “There was a problem with the purchase process. Please try again. If the problem persists, please contact support.”
After this final error occurs, when the user tries to navigate to another page, they get logged out of their account. It seems the session information is being reset for some reason, which may be the root cause of the issue.
I have been investigating this problem on my end, but since this is your custom theme, I believe your team would be better equipped to thoroughly examine and resolve these critical issues. Given the severity of the problem and its impact on the customer experience, I would kindly request that you prioritize this investigation and provide a fix as soon as possible.Please let me know if you have any questions or require additional information from me.
Thank you for your prompt attention to this matter.
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